FIX: VMWare Workstation: Touch Scroll with Synaptics Touchpad not working in Ubuntu virtual machine on Windows 10 host

Recently I ran into the issue that touch scrolling on my virtual development machine did not work at all.

Typically I'm using a mouse with scroll wheel but on vacation I'm using the touchpad.

My hard / software environment:

  1. HP Elitebook 8460p Notebook
  2. with Synaptics PS/2 Port TouchPad (latest drivers)
  3. Windows 10 Pro
  4. VMWare Workstation 12 Pro latest version (12.5.6 build-5528349)

The problem

The touchpad scroll action didn't seem to be forwarded to the VM correctly while mouse scrolling worked without any problems.

I tried very many possible solutions and also was in contact with the VMWare support but could not find any working solution.

Tried the following...

These were some of the things I tried WITHOUT success with the help of VMWare support:
sudo modprobe -r psmouse
sudo modprobe psmouse proto=imps

Working solution (workaround):

Finally and as my last hope I tried the following workaround tool:
and IT WORKS!! :)


This is not really a good and clean solution from my point of view because it should work correctly in VMWare without any additional tools. Anyway the tool shows a proper fix is possible and demonstrates the problems cause. I'm still hoping for VMWare to fix the issue in core.


esco303's picture

Hey there, I just wanted to

Hey there, I just wanted to double check. Did you run that fix on the host or the VM?


scott pi's picture

fix touchpad with Linux boot disc

My Dell E6410 touchpad stopped working. Windows 10.
USB mouse was fine. Little button between the G and H keys worked to. No touchpad.
I uninstalled and reinstalled the driver, and the pad itself. Nothing.
No function keys would turn it on either.
Tried to Restore back a week, but my computer couldn’t find the file.
The real question I had was, software or hardware?
So I created a Linux boot DVD.
Very simple, took 10 minutes to download the Linux, a few more to burn the DVD, videos online explained how to do it.
I rebooted the computer in Linux.
Yeah! Touchpad worked. Not a hardware problem!
And when I rebooted in Windows 10, it still worked.
So, try this fix. At worse, it will tell you if your hardware is broken, or your software.

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